Privacy Policy

1. Introduction

This Privacy Policy explains how TRUVERI LTD("we", "us", "our") handles personal data in connection with the LIQUI platform at https://www.liqui.uk.

We are the data controller for the personal data described in this policy. Our registered office is Bartle House, 9 Oxford Court, Manchester, M2 3WQ, and our company number is 16781739. Our registration with the Information Commissioner's Office is being completed, and the registration number will be published here once it has been issued.

LIQUI processes two distinct categories of personal data, and they work differently:

• (A) Data about our users, meaning people who visit the site, create accounts and use the service.
• (B) Data about individuals that appears in public records, such as directors, officers and insolvency practitioners connected to the insolvency events we track.

We explain both below.

2. (A) Data about our users

What we collect

• Account data: name, email address, password (stored hashed), and where relevant your job title, organisation and professional role.
• Billing data: where you take a paid plan, billing contact details and payment information. Card details are handled by our payment provider, not stored by us.
• Usage data: how you interact with the platform, searches, pages viewed, features used, saved items and alerts.
• Technical data: IP address, device and browser information, and similar data collected through cookies and similar technologies (see our Cookie Policy).
• Communications: messages you send us and our correspondence with you.

Why we use it and our lawful basis

You can opt out of marketing at any time using the unsubscribe link or by contacting us.

3. (B) Data about individuals in public records

This is the part that is specific to a platform like LIQUI, so we want to be clear about it.

To provide insolvency intelligence, we collect and process information from public sources, including:

• The Gazette (https://www.thegazette.co.uk), the official public record of insolvency and other statutory notices; and
• Companies House (https://www.gov.uk/government/organisations/companies-house), the official register of UK companies.

That information can include personal data about identifiable individuals, for example the names and roles of company directors and officers, and the names and details of appointed insolvency practitioners, in connection with corporate insolvency events.

Why we use it and our lawful basis

We process this data under legitimate interests (Article 6(1)(f) UK GDPR). Our legitimate interest, and that of our professional users, is to provide accurate, organised and timely intelligence about corporate insolvency to people who have a genuine professional need for it, such as creditors assessing exposure, insolvency practitioners, advisers and lenders. The information is already in the public domain through official registers, and we present it for transparency and professional due diligence.

We have weighed this against the rights and interests of the individuals concerned. We limit the data to what is relevant to insolvency events and professional context, we do not use it to make decisions that produce legal or similarly significant effects about an individual, and we provide the objection and correction process described below.

We do not process special category data (such as health or political data) as part of this, and LIQUI focuses on corporate insolvency rather than personal bankruptcy. If you believe sensitive personal data has been included, please contact us.

Your rights if your data appears on LIQUI

If you are an individual whose data appears on LIQUI because of a public record, you have the rights set out in section 8 below, including the right to object to our processing and to ask us to restrict or remove information about you. Contact us at privacy@liqui.uk and we will review your request. Where the information reflects the official public record and our legitimate interest to process it remains, we may keep it, but we will explain our reasoning and, where the public record itself is wrong, we will point you to the source so it can be corrected at source.

4. Cookies and similar technologies

We use cookies and similar technologies as described in our Cookie Policy. Non-essential cookies are only set with your consent, which you give and manage through our cookie banner and preference centre.

5. Who we share data with

We share personal data with trusted service providers who process it on our behalf under contract, including:

• Hosting and infrastructure: Vercel (application hosting) and Supabase (database and authentication), with data hosted in the EU.
• Analytics: Vercel Analytics.
• Email: our transactional and marketing email provider.
• Payments: Stripe, where you take a paid plan.

We may also disclose data where required by law, to enforce our terms, to protect our rights, users or others, or in connection with a business sale or reorganisation. We do not sell your personal data.

6. International transfers

Some of our providers may process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as a UK adequacy decision, the UK International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses. You can ask us for more detail using the contact details below.

7. How long we keep data

• User account data: for as long as your account is active, and then for a reasonable period afterwards to meet legal, accounting and fraud prevention needs.
• Public record data: for as long as it remains relevant to providing insolvency intelligence, subject to your right to object.
• Billing records: as required by tax and accounting law (generally six years).

8. Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to erase data in certain circumstances;
• restrict our processing in certain circumstances;
• object to processing based on legitimate interests, including the public record processing described above;
• data portability for data you provided to us, where applicable;
• withdraw consent at any time where we rely on consent.

To exercise any of these, contact privacy@liqui.uk. We will respond within one month. There is normally no charge.

9. Complaints

If you are unhappy with how we have handled your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Helpline: 0303 123 1113. Website: https://ico.org.uk

10. Security

We use appropriate technical and organisational measures to protect personal data, including access controls, encryption in transit, and reputable infrastructure providers. No system is completely secure, but we work to protect your data and will notify you and the ICO of a personal data breach where the law requires.

11. Children

LIQUI is a professional service and is not intended for anyone under 18. We do not knowingly collect data from children.

12. Changes

We may update this policy from time to time. We will post the updated version here and change the "Last updated" date, and we will notify registered users of material changes.

13. Contact

Privacy questions and data rights requests: privacy@liqui.uk
TRUVERI LTD, Bartle House, 9 Oxford Court, Manchester, M2 3WQ.